Service and maintenance

Service programs for UPS systems, Gensets, CRACs, chillers and outdoor cooling units

•  GOLD 
•  SILVER
•  BASIC 
•  BRONZE

Preventive maintenance and failure removal services

UPS, batteries, gensets, cable paths and distribution, CRACs, cooling units, air-handling units, chill distribution, monitoring, control systems, measurement and regulation, network infrastructure, smoke detection, ESS, FES, EFA, ACS

Operation services

•  Other facility management tasks at the site
•  Regular checks (revisions) on technologies
•  Regular reporting
•  Incident managment
•  Documentation management
•  Checkup and tuning of Service Level Agreements (SLAs)
•  Availability management
•  Change management
•  Capacity and performance management
•  Incident evaluation

Basic services

•  Call centre services, Hot-line
•  Surveillance center services
•  Phone assistance
•  Ecologic disposal of non-recycleable waste
•  Complex checkups after 5 years
•  Tests with connected load, benchmarking
•  Prolonged warranty period
•  Ecologic removal and disposal
•  Upgrade
•  Crossgrade